Frequently asked questions.
Practical answers about VIZO, setup, billing and restaurant data.
Before you start.
Setup, POS, billing and restaurant data.
What is VIZO?+
VIZO is restaurant operations software that brings team, purchasing, prep, costs and business visibility into one practical system.
Who is VIZO built for?+
VIZO is built for independent restaurant owners, managers, single locations and small restaurant groups.
Does VIZO replace my POS?+
No. Keep your POS for transactions. VIZO helps organize the operation around it and does not claim an automatic POS integration.
Can I use VIZO with one restaurant?+
Yes. The displayed plan is priced per restaurant location and is designed to work for a single independent restaurant.
What happens after I sign up?+
Create your account, add your restaurant, review the plan, continue to payment and then complete the guided restaurant setup.
How long does setup take?+
You can start with the essentials and complete the remaining setup at your own pace. VIZO does not require an enterprise implementation project.
Do I need accounting knowledge to use VIZO?+
No. VIZO uses practical restaurant language for sales, labor, purchases and tracked costs. It does not replace accounting software.
Can my team use VIZO?+
VIZO organizes employee and operational information in the restaurant workspace. Final user roles and access permissions depend on the production account configuration.
How does invoice upload work?+
Upload a PDF or image. VIZO reads the invoice, matches known products and prepares the purchase for your review before it is saved.
Can VIZO help track supplier price changes?+
Yes. Organized purchase history makes supplier price changes easier to spot and review.
Can VIZO calculate menu costs?+
VIZO connects products, current ingredient prices and recipes to estimate menu item cost and food cost percentage.
How does billing work?+
The website displays one plan at $59.99 per restaurant per month. Final checkout pricing and terms must match the active Stripe configuration before publication.
Can I cancel?+
Cancellation terms must be confirmed in the active billing policy before this website is published. VIZO will not present an unverified cancellation promise.
Is my restaurant data separated from other restaurants?+
VIZO uses restaurant membership and tenant controls so each restaurant workspace is separated.
What happens to my data?+
Restaurant data remains associated with its workspace. Final retention, export and deletion terms will be stated in the reviewed Privacy Policy and Terms of Service.